Edgar
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Articles
Recent activity by Edgar-
Cancel an order: I'd like to cancel my order
I'd like to cancel my orderOnce an order has been placed with Homebase.ie and you have received your order confirmation, we are unable to amend the order or delivery. However, we will do our best t...
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Faulty & Damaged: I've received a damaged product
I've received a damaged productIf you’ve received a damaged item, we’re more than happy to refund or exchange it within 14 days of delivery. Please let us know about your damaged item by getting in...
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Where's my Order: I haven't received my order
I haven't received my orderOur couriers provide a safe place delivery service if you’re not at home. They will leave a delivery note to advise you where your order has been left. Your delivery may ...
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Where's my Order: How do I track my order?
How do I track my order?Use our tracker to stay updated on the progress of your order.Our couriers provide a safe place delivery service if you’re not at home. They will leave a delivery note to ad...
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Returns & Refunds: How to return your items
Return items shipped direct from supplier (including kitchens)If your item was shipped direct from one of our suppliers, follow these steps to return it: Find your 12-digit order number – this is ...
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Returns & Refunds: I'd like to return an item
Returns & refundsWe hope you enjoy your purchases from Homebase.ie. However, if you do change your mind and would like to return something you’ve bought from us, in line with your consumer rights ...
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Click & Collect: Returning an order
How do I return things from my Click & Collect order?You can return any items to a Wilko or The Range store of your choice, and we'll be happy to help. Please remember to bring your order confirmat...
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Click & Collect: Collecting an order
How does Click & Collect work? 1. Choose a store that works for you 2. Order all the things you need and pay online 3. Wait for your ‘Ready to collect’ email 4. Pop into store and collect your ord...
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Click & Collect: Amending, cancelling or missing items from an order
I’ve changed my mind; how do I cancel?If you need to cancel your order after you've placed it, please get in touch with us and we'll arrange for it to be cancelled.I ordered items for collection. ...
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Click & Collect: Placing a Click & Collect order
How does Click & Collect work? 1. Choose a store that works for you 2. Order all the things you need and pay online 3. Wait for your ‘Ready to collect’ email 4. Pop into store and collect your ord...